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Aquatic Centre Background

Learn to swim F.A.Q_02 Swimming Club F.A.Q_02 Price List_02
Learn to swim form_02 LTS Policy LTS_Makeup Lesons
Trinity Lismore Swimming Club_02 Check in_02 Contact Us_02

General

  • TrinSwim reserves the right to merge, cancel or change classes and instructors or move students if the need arises.
  • TrinSwim strives to maintain continuity of Instructors at all times where possible.  All TrinSwim instructors are Austswim/Swim Australia qualified.  We cannot guarantee instructors from Term to Term.  Refunds/Credits will not be issued for Instructor changes.
  • Children under the age of ten must be supervised by an approved adult over the age of 16 years at all times while attending the centre.
  • Our Instructor’s duty of care does not begin until the swimmer is placed into their class and ends when the class is completed.

Bookings

A deposit of $50.00 is to be made at the time of booking and all fees paid prior to the commencement of the first class.

Privates

All private lessons once purchased are non-refundable and non transferable.

  • 24 hours notice of cancellation is required otherwise lessons will be forfeited.
  • A suitable replacement Instructor will be provided when an Instructor is absent.

Behaviour Policy

TrinSwim Instructors reserve the right to remove any students they believe to be behaving in a dangerous or disruptive manner in any level class.  This is up to the discretion of the Instructor, pool side supervisor and management.

Make-up Lessons

Trinity Aquatic Centre acknowledges that at times a child may be unable to attend a scheduled lesson and where practicable will accommodate make-up lessons in accordance with our Policy.

  1. Illness: Should a parent/carer deem their child unwell to attend a lesson, class or private, –

       (a)      Subject to 24 hours notice being given, a make-up lesson will be provided in a class at a time and day amicable to both parties.  Make-up lessons are restricted to one per term.

       (b)     Less than 24 hours notice being given, a surcharge of $5.00 will be payable upon the next visit. A make-up lesson in a class will be provided at a time and day amicable to both parties. Make-up lessons are restricted to one per term.

  1. Extended Illness/Incapacitation: In the event of a child being unable to attend lessons for an extended period, a Doctor’s Certificate will be required to guarantee make up lessons or account credit.  Again, make-up lessons in a class will be provided at a time and day amicable to both parties.
  2. No-show: Should a child fail to attend a lesson, this will count as a forfeit and no make-up lesson or account credit will be provided.
  3. Family Holidays: Parents/Carers are asked to forward plan and only book lessons that will genuinely be attended.  No make-up lessons or account credit will be provided if a child does not attend lessons because of a family holiday.
  4. Pool Closure: Should an incident necessitate the closure of the pool at any time, make-up lessons or account credits will be provided.

Credits

Credits will only be issued under the following guidelines:

  • Credits are only considered for students who have incurred the following:
  • Major illnesses
  • Hospitalisation
  • Moving house or relocation
  • Credits will not be granted for any other reason. This includes absences due to going away on holidays, exams or clashes with other activities or change of mind.
  • All applications must be received prior to the completion of the enrolled term.
  • Credits will only be considered for 3 or more consecutive absences from lessons.
  • Credit – money will be credited to you to use for future swimming lessons and will remain on your file for 12 months.

To apply for credit: An application for credit form must be completed along with below documentation.

  • Letter outlining the reason for application and number of lessons missed (Attention letter: Aquatic Centre Manager).
  • Doctors certificate or proof of new address

All approval for applications for credit is at the discretion of the Aquatic Centre Manager

Please note: In the event of missed or cancelled lessons, refunds will not be granted.

Sickness and Absence Policy

Do not send children to lessons if they are suffering from:

  • Any contagious disease e.g. conjunctivitis, rubella.
  •  Flu, fever, head cold, running nose, sore throats, cold sores.
  • Vomiting, diarrhoea, ringworm, head lice, urinary tract infections.

In particular I understand and agree that

  • Trinity Aquatic Centre, it agents and employees will not be held responsible for any loss, damage or theft of property belonging to the member occurring on the Centre’s premises.
  • In my absence and in the event that my child or children require medical or hospital treatment whilst attending swimming tuition, I authorise Trinity Aquatic Centre staff to organise medical or hospital treatment on my behalf.
  • That credits for missed lessons will only be approved if the appropriate criteria are met with the required documentation.
  • That Instructors and timetables are subject to change.
  • I am fully aware that if I do not re-enrol in the specified period of weeks 7 – 10 that Trinity Aquatic Centre cannot guarantee me an enrolment in desired timeslot.
  • The above Terms and Conditions will apply until further notice.

 

PROGRESS FROM LEARN TO SWIM

Trinity Aquatic Centre offers the following options to swimmers wishing to progress further once they have accomplished all levels of the Learn to Swim Programme.  Enrolment to squad allows:

  1. Swimmers to train for fun/fitness and do not wish to compete at Championships, Carnivals and Club Nights.
  1. Advancement to join as a professional for those who do wish to compete at Championships, Carnivals and Club Nights. (Competitive swimmers must be registered with NSW Swimming)

*   Mini Squad                                    3.45 – 4.30 pm                 Monday to Friday

*   Junior Development                    3.45 – 4.30 pm                 Monday to Friday

*   Intermediate Senior Squad        3.45 – 5.00 pm                 Monday to Friday

*   Advanced Squad                         4.30 – 6.30 pm                 Monday to Friday

 

For further information on these swimming options contact Mrs Wendy Johnson, Trinity Aquatic Office or telephone 6627 6610.